Bajibd's Privacy Policy —
Your Data, Our Responsibility

1. Introduction

Bajibd is a trusted online gaming platform in Bangladesh. We believe that protecting each player's personal information is a fundamental right. This privacy policy explains how Bajibd collects, uses, and stores your personal information, and under what circumstances it may be shared with third parties.

This policy applies to our website, mobile application, and all digital services. Bajibd's privacy policy is built in accordance with international data protection standards and is reviewed and updated regularly.

We understand that many people have concerns about sharing personal information online. That is why Bajibd is fully transparent — we explain why each piece of information is needed, where it goes, and how long it is kept.

2. What Information We Collect

Information Collected at Registration

Information you voluntarily provide when creating an account on Bajibd is collected. This includes your full name, date of birth, email address, mobile number, permanent address, and preferred payment method details. This information is essential for managing your account and verifying your identity.

Automatically Collected Information

When you use Bajibd, certain information is collected automatically. This includes:

• IP address and device information (operating system, browser type).
• Login and logout times and session information on the platform.
• Game history, bet amounts, and results.
• Transaction details for deposits and withdrawals.
• Pages you visited and how long you spent on them.

Information for KYC Verification

To keep financial transactions secure and meet legal requirements, Bajibd collects the following documents as part of the KYC (Know Your Customer) process:

• Copy of National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of payment method ownership (where applicable).

3. How Your Information Is Used

Bajibd uses your personal information only for specific, defined purposes. We never use your data for anything unnecessary. The main reasons we process your information are outlined below:

Service Delivery & Operations

• Creating, managing, and keeping your account secure.
• Processing deposits and withdrawals.
• Providing bonuses and promotional offers.
• Personalizing your gaming experience.
• Providing customer support.

Security & Fraud Prevention

• Detecting multiple accounts or attempted fraud.
• Preventing money laundering and illegal transactions.
• Preventing unauthorized access to your account.

Meeting Legal Obligations

Bajibd is legally required to retain and disclose certain information. This data may be used to comply with regulatory requirements and court orders.

Communication & Marketing

With your consent, Bajibd may notify you about new offers, bonuses, and platform updates. You can opt out of these communications at any time.

4. Data Sharing Policy

Bajibd strictly commits to never selling your personal information. However, limited data may be shared in the following specific circumstances:

Service Provider Partners

Certain trusted technology and payment service providers help keep our services running. Only the information necessary for their specific tasks is shared with these partners. They are also required to comply with our privacy standards.

Legal Requirements

Information may be disclosed in response to court orders, government directives, or regulatory requirements. In such cases, Bajibd complies with its legal obligations and discloses only the minimum information necessary.

5. Cookies & Tracking Technologies

Bajibd uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and platform security. The platform cannot function properly without these.
• Functional Cookies: Remembers your preferences (language, theme) and delivers a personalized experience.
• Analytics Cookies: To understand how the platform is being used. This data is fully anonymized.
• Marketing Cookies: Used only with your consent.

You can manage or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not function properly.

6. Data Security Measures

Bajibd follows industry-leading technology and practices to protect your data. Our security framework consists of the following components:

• 256-bit SSL/TLS encryption on all data transmissions.
• Sensitive data stored in the database is protected with AES-256 encryption.
• 24/7 automated Intrusion Detection System (IDS).
• Regular third-party security audits and penetration testing.
• Regular data protection training for staff.
• Minimum necessary access policy — only authorized personnel can access specific data.

7. Your Data Rights

Bajibd gives you full control over your personal information. You have the following rights:

• Right to Access: You may request to know what information we hold about you at any time.
• Right to Rectification: You can request corrections if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data, subject to certain conditions being met.
• Right to Restrict Processing: In certain circumstances, you can request restrictions on how your information is processed.
• Right to Data Portability: You can request a copy of your information in a standard, portable format.
• Right to Object: You can object to your information being used for specific purposes.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days.

8. Data Retention Period

Bajibd retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the retention period expires, your data is securely deleted or permanently anonymized so you can no longer be identified.

9. Protection of Minors

Bajibd strictly prohibits registration and participation by anyone under 18. Age is verified at registration, and proof of age is collected during the KYC process.

We never knowingly collect information from minors. If such data is collected inadvertently, it will be deleted immediately upon discovery and the associated account will be closed.

10. Changes to Privacy Policy

Bajibd reserves the right to update this privacy policy as needed. For any significant changes, we will notify you in advance via email or through the platform.

Continued use of the platform after any updated policy takes effect will be considered acceptance of the new terms. The date of the latest update is always shown at the top of this page.

11. Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our data protection team:

• Live Chat: Available directly on the platform, 24/7.
• Email Support: [email protected]
• For general inquiries, contact our FAQ Page View.

We typically respond to privacy-related requests within 30 days. For urgent matters, contact us via live chat for immediate assistance.